Terms of Service
Last updated: January 9, 2026
The short version: With Jess is a spiritual companion, not a replacement for professional care. Use it wisely, treat it kindly, and we'll do the same for you.
1. What With Jess Is
With Jess ("the Service") is an AI-powered spiritual companion application. Jess provides:
- Conversational support grounded in 12-step principles
- Spiritual reflection and guidance
- Tools for journaling, gratitude, and self-reflection
- Memorial Mode for honoring loved ones and life review
2. What With Jess Is NOT
With Jess is not a substitute for:
- Professional mental health treatment or therapy
- Medical advice or diagnosis
- Crisis intervention services
- Addiction treatment or rehabilitation
- Licensed counseling
If you are experiencing a mental health crisis, please contact a crisis helpline or emergency services immediately.
3. Who Can Use With Jess
- You must be at least 13 years old to use the Service
- If you are under 18, you should have parental consent
- Jess Jr. (coming soon) is designed for ages 8-15 with parental oversight
4. How You Should Use With Jess
You agree to:
- Use the Service for personal spiritual growth and reflection
- Treat Jess (and our team) with respect
- Not attempt to manipulate, exploit, or extract Jess's underlying systems
- Not use the Service for any illegal purpose
- Not share your account with others
5. How Jess Works
Jess is powered by artificial intelligence. This means:
- Responses are generated by AI models, not written by humans in real-time
- Jess may occasionally make mistakes or provide imperfect responses
- Jess learns from user interactions to improve over time
- All AI development follows our CFGAI (Council for Good AI) ethical principles
6. Memory and Wisdom Keepers
When you share stories about people in your life:
- Jess may offer to remember them as "Wisdom Keepers"
- Wisdom Keepers are based only on what you share — Jess never invents information
- Jess does not claim to speak for or channel deceased individuals
- All Wisdom Keeper responses are clearly labeled as reflections of what you've shared
7. Subscriptions and Payments
- Free tier includes 20 minutes daily with limited features
- Plus ($8/month) includes 60 minutes daily, voice mode, and more
- Premium ($25/month) includes unlimited time and all features
- Subscriptions auto-renew until canceled
- You can cancel anytime through your account settings
8. Our Commitment to You
We commit to:
- Never selling your personal data
- Maintaining ethical AI development practices
- Being transparent about how Jess works
- Continuously improving based on user feedback
- Working toward making With Jess free for everyone (our long-term mission)
9. Limitation of Liability
With Jess is provided "as is." We are not liable for:
- Decisions you make based on conversations with Jess
- Emotional distress related to use of the Service
- Technical issues or service interruptions
- Content generated by AI that may be inaccurate or inappropriate
10. Changes to Terms
We may update these terms. We will notify you of significant changes via email or in-app notification.
11. Contact
Questions? Reach us at:
Our promise: Jess is a bridge, not a destination. We're building this to help people, and we'll always put your wellbeing first.